Ann Drummond

When it became evident that our former insurance agent didn’t understand the concept and peculiarities of owning and operating a Bed & Breakfast Inn, it came time for us to find an agent who understood the B&B business. As we are a member of the Central New York Bed & Breakfast Association, we heard many positive comments about the Shults Agency. Association members Ron and Judith Hezel, the owners of Inn by the Mill in St. Johnsville, NY, told us about the experience with the Shults Agency, and highly recommended them. So we contacted Bonnie and Tammy who were not only courteous and helpful, but went out of their way to make us feel welcomed and as if we were their best customers.

They reviewed our current insurance policy and then put together a proposal which both surpassed our coverage but also saved us substantially over our last premium quotation.

It was our sign to switch to the Shults Agency, but not just because of the savings; it was also because Tammy and Bonnie took charge of the situation, researched the best B&B insurance companies out there and then presented us with a proposal that we couldn’t afford to let go.

We would therefore highly recommend the Shults Agency and their competent staff of professionals who both care for their clients and provide for them the best coverage at reasonable rates.

Sincerely,

Steven A. Scaria
co-owner
Portobello Inn Bed & Breakfast