About Shults Insurance Agency

A Note from Our President

The Shults Agency is a full service independent insurance agency located in upstate New York. This agency has been here since the mid 1800s in the same building, changing hands from the Shults family to ours in 1975. With God’s blessings, the support of thousands of loyal satisfied customers, and the invaluable work of a dedicated team focused on helping people, it has grown from that one employee and single file cabinet to what we are today. Our core mission is to serve the people who have trusted us to protect what is important to them, to the best of our abilities each and every day.

Don’t tell anybody, but just taking care of people is the secret. It turns out little common sense things like responding promptly, treating everyone with courtesy and respect, keeping the customer’s interests at the front of every decision, and making your handshake count aren’t really so little or even so common. Now, it sure doesn’t hurt to have one of the largest selections of insurance companies to choose from of any locally owned and operated insurance agency in upstate New York. We have the ability to leverage that selection into delivering the best possible commercial and personal lines products, at the best possible price, and we bring that value right to our clients doorsteps.

Access to dozens of national, local, and regional insurance companies.

A team who will spend the time to understand what is important to you.

Searching from among those companies for the best product at the best possible price to fit your unique situation.

Treating people the way we want to be treated.

That is our recipe.

If you are a current client, thank you. If you are a future customer, I encourage you to reach out today and give us the opportunity to serve you.


Scott MacLauchlin

Meet the Team

Don’t sweat about not knowing how to talk “insurance” – we speak your language.

Our staff of highly skilled insurance advisors bring more than 200 years of combined experience to the agency's growing client list. Our team members have deep roots in the community, so they understand your needs and care about what matters most to you.

Seated: Barbara Ouderkirk, Darlene Herringshaw, April Johnson, Angie Vicciarelli, Carrie Phillips, Paula Brown Standing: Laura Wozniak, Nicole Porath, Sharon Hazzard, Sarah Murphy, Sandy Ward, Brenda Krutz, Scott MacLauchlin, Pennie Douglass, Hannah Lawrence, Jan MacLauchlin, Tammy Sorensen

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