3 Canal St
Fort Plain, NY 13339
I have been with many insurances in my life, but Shults is hands down the very best. Every problem is dealt with quickly and efficiently, phone calls are returned promptly. I have never been given wrong information, and the people there treat me like family. Shults is in first place and everybody else is tied for last. You guys are the BEST!
Talk about fast and efficient! Tammy at the Shults Agency insured our vehicle and faxed proof of insurance to the Department of Motor Vehicles in less than 10 minutes. My husband who was waiting at the DMV was able to get his plates immediately. I was really impressed.
I have worked with Emily with my home owners insurace for quite some time. She has helped me to make the changes I have needed to have the correct insurance to protect my interests. She has been able to assist me with any issue I have had with my policy. If only all insurance agents made things so easy for the public.
In July of 2010 we had a fire that totally destroyed our barn. We were devastated that the loss of over 50 years of work was gone so quickly, but The Shults Agency was so understanding and helpful that we recovered enough from the loss to be able to rebuild. The Shults’s agents have always been there to help us in any situation, over many years. They are a full service agency.
My wife and I have been customers of the Shults Agency for many years. Bonnie Harrad there has been and continues to be an amazing dynamo on our behalf. Homeowner, Landlord, Auto, and Farmowner coverages for us are always thoroughly researched and competitively priced. While "bottom line" cost for insurance is something everyone is concerned about, the real deal is SERVICE and with Bonnie and The Shults Agency we don’t need to choose one over the other. We have had experience with other agencies in the past and the personal care and efficient follow-through at Shults is excellent (unlike the rest of the insurance industry). Simply put: They are the best. Thank you, Bonnie. Keep up the great work.
Barb has been so great. She went so far out of her way to help, we appreciate her so much.
Where do I begin. I carry all my insurance needs through your agency because of the excellent service and relationships. Two years ago I had a fire that claimed my barn and garage. Bill was at my side advising me that things would be made right and I had a good carrier. He was correct. Bonnie who I have known for thirty plus years held my hand when trying to value my losses and was invaluable in getting through a very difficult time in my life. I will be ever thankful for the family at The Shults Agency for their continued service and professionalism. I will remain a grateful customer and friend for all the days of my life. Wishing you all good health and continued success.